Get in Touch With Us

This is the page to use when you want to reach the Florida Casino Sites editorial team directly — to flag a bonus term that has changed, correct something we have published, ask how we ranked a site, or raise a partnership question. Email is the only channel we run, and a person reads every message.

Email: [email protected]

We aim to reply within two business days. Corrections and safety-related messages move to the front of the queue. We are a review site, not an operator: we cannot access your casino account, release a withdrawal, reset a password, unlock a bonus or resolve a dispute over a balance. Those go to the casino's own support team, and if the operator will not resolve it, to whichever regulator licenses that operator.

You must be 21 or older to use this site

Real-money gambling content on openinquiryproject.org is intended for adults aged 21 and over. Gambling carries a real risk of losing money, and no bonus, strategy or site choice removes that risk. If gambling has stopped being entertainment, free and confidential help is available 24/7 on the national helpline 1-800-GAMBLER, and in Florida on 888-ADMIT-IT. We will always answer a message about problem gambling with resources rather than recommendations.

What to email us about — and what to send with it

• Corrections. Bonus percentages, playthrough multipliers, expiry windows, withdrawal limits and banking menus change without notice. Send the site name, what we have wrong, and where you saw the current version. Dated screenshots help.
• Ranking questions. Ask why one casino sits above another and we will explain the scoring, not defend it.
• Payout experiences. Tell us how long a withdrawal actually took, which method you used, and whether identity verification held it up. We use this to shape what we research next — we do not publish reader accounts as reviews or testimonials.
• Missing sites. Suggest a casino you think we should look at. Include the licensing details you have found.
• Commercial and partnership enquiries. Introduce the brand and the proposal. Read the disclosure below first.
• Privacy and data requests. Say what you want us to do and we will confirm in writing once it is done.

How we are paid, and what that does not buy

Some links on Florida Casino Sites are commercial. If you open an account through one of them, we may earn a commission from the operator at no extra cost to you. That arrangement pays for the research; it does not set the order of the list. An operator can email this address and ask to be reviewed. It cannot email this address and buy a position, a rating or the removal of a criticism — and we say so to every advertiser who asks. Editorial ratings on this site are our own assessment, not customer-review scores.

How we score the casinos we list

If you write to challenge a ranking, this is the framework the reply will refer to. Every site is researched — read, checked against its published terms, and compared — not tested with deposits of our own. We do not claim to have played, deposited or withdrawn anywhere.

1. Game library. Breadth across online slots, progressive jackpots, table games and live-dealer rooms, and which software studios supply them.
2. Bonus value after conditions. A headline percentage means little until you read the playthrough, the time limit, the maximum cashout and the game weighting.
3. Banking and payout speed. Which deposit and withdrawal methods are genuinely available to US players, what the limits are, and what the operator states about processing times. Advertised speeds are advertised, not measured.
4. Verification friction. How clearly KYC requirements are set out before you deposit rather than after you win.
5. Licensing and fund security. What licence the operator holds, where, and whether RNG or fair-play certification is disclosed.
6. Mobile and support. Browser-based instant play and any iOS or Android app, plus whether live chat is staffed at usable hours.
7. Responsible gambling tools. Deposit limits, session limits, cool-offs and self-exclusion, and how easy they are to find.

Three listings readers ask about most

These come up repeatedly in the inbox, so here is the short version of each — offers as published by the operator, with the conditions beside them, and the limitation we would want you to know before you write in.

Raging Bull — top of our list, and the one we get most bonus questions about

It ranks first largely on the depth of its slots catalog and the volume of ongoing promotions rather than on banking variety. The advertised welcome package is 410% up to $10,000 plus 50 free spins. Before it means anything to you: offers of this size are split across multiple deposits, carry substantial playthrough on the bonus and often on the deposit too, exclude or heavily discount table games and video poker in the wagering count, cap what you can cash out from free spins, and expire. Read the promotions terms on the operator's own page and check your eligibility — bonuses are usually for new accounts only, one per household or IP. Limitation: a very high match percentage is the hardest kind of bonus to clear, and table-game players in particular get little from it.

Magician Bet — the no-wagering option

Listed second because its 101% no-wagering offer answers the most common complaint we receive: that bonus money cannot be withdrawn. No playthrough on the bonus makes the value far easier to judge. Even so, no-wagering does not mean no conditions — expect a maximum bonus amount, a qualifying minimum deposit, an expiry date and excluded payment methods. Limitation: the headline figure is modest next to the big match offers, so players chasing a large bankroll boost will find it small, and the game library is narrower than the biggest slots sites.

Slots of Vegas — slots-led, with a game-specific spins offer

It earns its place through jackpot and classic slot coverage. The published welcome is a 375% bonus plus 50 free spins on Cash Chaser. Note that the spins are tied to that single title, spin value is set by the operator, winnings from them are typically capped, and the match carries its own playthrough and expiry. Limitation: live-dealer and table-game coverage is thin compared with the slots shelf, and the spins are not transferable to games you would rather play.

Where the rest sit

Casino	Advertised welcome offer	Editorial rating
Uptown Aces	600% for new players	9.5
Card Crush	Instant welcome reward: 2 mystery coins and 5 cards	9.5
Zumba Cards	250% deposit bonus up to 250 SC	9.1
BetUS	200% up to $4,000 for new players	9.1
Amazon Jackpots	4 posters + 40 free SC + bonus wheel for $20	8.8
Slots and Casino	500% up to $2,500, across three deposits	8.7
Bets.FM	225% deposit bonus up to 1 BTC + 225 free spins	8.5

Every one of these carries wagering requirements, time limits and eligibility rules set by the operator, and several are sweepstakes-style products where SC balances follow their own redemption rules rather than working like cash. Check the current terms on the operator's site before you commit money — and email us if what you find there does not match what we have published.

Money questions we can and cannot answer

We can explain how the mechanics generally work. We cannot see your account or move your money.

• Cost to take part. Playing costs whatever you deposit and stake, and a welcome bonus almost always requires a qualifying deposit first. Nothing that needs your own money at risk is free, whatever the banner says.
• Paying in. Typical options for US players include major debit and credit cards, prepaid cards, bank transfer or ACH, e-wallets where the operator supports them, and cryptocurrency at crypto-friendly sites. Availability varies by operator and by card issuer — some US banks decline gambling transactions outright. Verify on the cashier page before you rely on a method.
• Getting paid. Withdrawal menus are usually shorter than deposit menus, and many operators require you to cash out to the method you deposited with. Expect minimum and maximum withdrawal limits, possible weekly or monthly caps, and a fee on some methods, particularly wire transfers and paper checks.
• Timing. Crypto is generally fastest, e-wallets next, cards and bank transfers slowest, with a pending or reversal window at many sites. Any published time is the operator's own estimate.
• Verification. KYC — government ID, proof of address, proof of payment method — is standard and is usually triggered by your first withdrawal. Submitting documents early is the single most effective way to avoid a delay.

The other products these operators run

Several brands on this site are not casino-only. BetUS, for example, is built around sportsbook betting with casino as one section alongside it, and sites of that type commonly add racebook and poker rooms. That matters for two reasons when you email us: bonus terms differ sharply between sportsbook and casino wallets, and wagering placed on sports usually does not count toward a casino bonus playthrough. Sweepstakes-style brands such as Card Crush, Zumba Cards and Amazon Jackpots run coin and card mechanics rather than a standard cash cashier, so questions about SC balances, redemptions and eligibility are answered by that operator's own rules, not by casino banking norms.

Legal standing, eligibility and what we will not tell you

Florida's regulated gambling landscape covers tribal casinos under the state's compact, pari-mutuel facilities, the state lottery and, through that compact, sports betting via the tribal operator. Florida has not created a licensing regime for commercial online casino games. Sites listed here operate under offshore or sweepstakes models rather than a Florida state license, and we do not claim otherwise for any of them. Confirm an operator's licensing on its own site and treat consumer protection as weaker than it would be under a state-regulated product: dispute routes are limited and recourse depends on the licensing jurisdiction.

You must be at least 21 to use the real-money content on this site, and individual operators set their own minimum age and location rules. Tax treatment of gambling winnings is a personal matter — talk to a qualified tax professional rather than acting on anything you read here. Nothing on Florida Casino Sites is legal advice. Readers comparing this market against overseas operator lists sometimes ask about our coverage of casinos outside the GamStop scheme, which is written for a different regulatory context entirely.

Before you write in

A short checklist makes the reply faster and more useful:

1. Name the operator and the page or offer you are referring to.
2. Say what you expected and what you found instead.
3. Include the date you checked.
4. Remove personal account numbers, card details and copies of ID — never send those to us.

Then send it to [email protected]. If your message is about your own gambling rather than our content, you do not need to explain anything: 1-800-GAMBLER and 888-ADMIT-IT are both free, confidential and available around the clock, and reaching one of them is a better first step than reading another review page.